Increase Sales with BETTER Word Choice!
Imagine having one of the most powerful communication tools available to you, on a moment's notice.
There is Power in the Clarity of your Articulation. ™
Remember the Ice
and Other Paradigm Shifts
Bob Nicoll
Wordsmith, Trainer, Author
Communication is at the core of every personal moment, experience, transaction and interaction.
Remember the Ice is a comprehensive word choice program that increases your sales with BETTER word choice! Find out how a simple change in word choice resulted in a 500% increase in sales in less than 5 weeks!!
Bob is an expert at helping you Re-Frame your message. If you are in marketing, advertising or sales: you want to have him train your organization so you can get the bottom line results you are looking for: INCREASED SALES!!
Words mean things.
When you use BETTER words and the correct body language; you begin to demonstrate what Remember the Ice is all about:
There is Power in the Clarity of your Articulation. ™
"Communication is of the utmost importance in business, networking, and life in general and Bob Nicoll’s Remember the Ice program demonstrates how powerful results can be achieved in all areas, simply by focusing on word choice. I highly recommend it to everyone."
Dr. Ivan Misner, NY Times Bestselling author and Founder of BNI
Exceptional Care for Your Valued Client is the second book from Bob Nicoll, creator of the Increase your Sales with BETTER Word Choice concept: Remember the Ice. As with his first book, Remember the Ice and Other Paradigm Shifts, he has teamed up once again with Bronwyn Emery Ashbaker, an extraordinarily gifted developmental editor. Published by ecademyPRESS London, you can also order directly from them: Just click The book is now available from and Amazon.co.uk
Exceptional Care is about shifting the paradigm of Customer Service to—Exceptional Care. To help him accomplish this goal Bob sought out LuAnn Buechler, an insightful, delightful lady with 30 years experience in creating exceptional care for her valued clients via her hospitality and event planning skills.
Bob & LuAnn - BNI National Conference, Providence, RI
“While playing a round of golf during the 2009 Get Connected Conference in St. Petersburg, FL, we had a conversation about how the “(K)notty Words” continue to display themselves in various customer service experiences.
They ooze and spread like “going bad” cream cheese covering a stale bagel. LuAnn says, “There is no room for ‘(K)notty Words’ in customer service.” And I agreed with her wholeheartedly. While driving the cart down the third fairway following a couple of stellar tee shots, we realized we had a message to convey, and decided right then to deliver it to you.”
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“Exceptional Care for Your Valued Client raises the bar when it comes to current thinking and ideals regarding customer service. With just one read-through it will shift your paradigms in a way that will proactively position you and your business for success.”
Dr. Ivan Misner, NY Times Bestselling author and Founder of BNI and Referral Institute
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Click to read the first chapter excerpt
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Simply click this link: Contact Bob and bring the ground breaking, paradigm shifting BETTER Word Choice program: Remember the Ice to your organization. Meeting planners click here for your investment schedule.
The video clip is from a Live Presentation in Anchorage, Alaska
Remember the Ice is proud to be a with BNI - the world’s largest word of mouth network referral organization. It truly is changing the way the world does business. Remember the Ice is a paradigm shifting program that supports BNI and is changing the way the world communicates.