Ice Chip #37
What is your common “(k)notty word” phrase?
Hmmmm.... sounds like a bit of cerebral confusion in the making to me.
Think about the “(k)notty word” phrases you hear on a daily basis. We have already touched on one: Sure, why not?
What about: not a problem; don’t mess up; can’t you see how that affects me?
Are you taking the time to monitor your emails and removing the “(k)notty words”?
Let’s focus on our emails. Here is the challenge for the entire RTI community.
Before any email is sent, reframe the message to use only empowering word choice for a 48 hour period. Do this and see how your messages are received. See how much clearer your message is.
How about sharing your successes? Email me your story.
Have a great week,
As always: There is Power in the Clarity of your Articulation.
Empowering regards,
Bob
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