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	<title>Remember The Ice</title>
	<link>http://www.remembertheice.com</link>
	<description>There is power in the clarity of your articulation.™</description>
	<lastBuildDate>Fri, 30 Jul 2010 08:21:07 +0000</lastBuildDate>
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	<item>
		<title>Ice Chip #76</title>
		<description><![CDATA[About two weeks ago, I received an interesting question from a new fan of Remember the Ice. Rick Rutledge from Houston, Texas is a long time friend of Mark Taylor, my fellow BNI Director (BNI Houston East) and original host of the Remember the Ice World Book Tour back in October 2008.
Mark made sure Rick [...]]]></description>
		<link>http://www.remembertheice.com/2010/07/ice-chip-76/</link>
			</item>
	<item>
		<title>Ice Chip #75  Special Anniversary Edition</title>
		<description><![CDATA[Happy Anniversary!!!
At 10:07 in the morning on July 23rd in that hot Phoenix, Arizona summer of 1991; I walked into a convenience store on Northern Avenue.  My mission was to meet with Rick the manager and share an idea about increasing his ice sales.  Click on here to read that simple, yet paradigm shifting story.  [...]]]></description>
		<link>http://www.remembertheice.com/2010/07/ice-chip-75-special-anniversary-edition/</link>
			</item>
	<item>
		<title>Ice Chip #74</title>
		<description><![CDATA[As I was thinking about a subject for this week’s Ice Chip, I reflected back on the first half of the year.  The main thought was, “How was I doing with my New Year’s Resolutions?”
Are you smiling because you know you are fully engaged with your initial goal?
Has your language shifted as you think about [...]]]></description>
		<link>http://www.remembertheice.com/2010/07/ice-chip-74/</link>
			</item>
	<item>
		<title>Ice Chip #73</title>
		<description><![CDATA[A lite effort has nothing to do with calories.
 
In Episode 162 of the Official BNI Podcast, founder Dr. Ivan Misner commented on receiving &#8220;an e-mail from someone who wanted to get the benefit of BNI without actually attending the weekly meetings. This is like wanting to win an Olympic medal without having to go [...]]]></description>
		<link>http://www.remembertheice.com/2010/07/ice-chip-73/</link>
			</item>
	<item>
		<title>Ice Chip #72</title>
		<description><![CDATA[Customer Service: 
Company&#8217;s or Employee&#8217;s responsibility
 
There has really been a push by companies to boast that they have excellent customer service.  As I travel, I hear many stories of how customer service has diminished in many geographic areas and in many industries.
Personally, there has been a major focus on this issue.  It is from [...]]]></description>
		<link>http://www.remembertheice.com/2010/07/ice-chip-72/</link>
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