Terri Weary – AlaskaUSA Mortgage

Terri Weary Terri Weary – Veteran mortgage loan originator has her best month/year ever!

Terri works with clients applying for home mortgages, and has experienced her best year in business since she started in the industry 20 years ago.  She currently works for AlaskaUSA Mortgage Company and in her 5 years with them, she is finishing up her best month ever.  Her closed mortgages will exceed her previous best month by over a million dollars!  She is very pleased with the results.

Bob has been my personal coach for a few months now and he has had such an impact on my professional life. As a loan originator I sometimes deliver disappointing news to my prospective clients.  After saying “no” to someone, I am hopeful to work with them in the future.  When they work on the game plan to reapply and follow through to get a loan; THAT is a terrific feeling!

I have utilized the concepts of Remember the Ice over the last 3 months and have had some remarkable results.  My business has increased 28% to 33%. I can see that it will soon double. Speaking with respectful elegance, using positive words and being direct has made a difference that others have noticed.

Here is another example of the influence Bob’s program has had on how I communicate.

I wanted some quiet time to eat lunch and read “Remember the Ice” I took my lunch to a quiet table in the corner of the lunch room and began to settle in for an hour of reading. With my blue “Remember the Ice” wrist band and my book, I knew today would be a good day to use the good words.

A co-worker from a different department asked to sit and eat with me. I invited her to join me, offered her a seat, and put my book away. During our conversation she noticed I was focused in my responses to her and I kept touching my wrist band.

She was curious and asked what the wrist band was for. I smiled and said it is to help me remember to remove the “knotty words” from my every day language. She was a bit perplexed, so I began to explain. As we talked a few more moments I pointed out she had used the words “not” and “can’t” at least ten times in just a few moments. She was amazed. I than pulled out my book and we went straight to the back and started working on the sentences and bouncing back and forth with ideas of how we would be able to reword them. It was fun and very exciting to be teaching someone else about the “knotty” words. We were having so much fun and being so loud the whole lunch room was curious.

As my co-worker was walking away she was smiling and saying, “Wow, this is fun.  I am going to give it a go.”

I finished lunch feeling great that I could share my experience with someone else. She was feeling so excited about what I shared with her. When we meet in the lunch room and we chat she works to catch herself using “knotty” words and will replace them with the good, positive words.

I want to thank Bob Nicoll for sharing his world of words with me. It is making a positive difference in my professional and personal life.

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